CANCELLATION & RETURN POLICY

At [CHROISM], we take great care in creating and delivering our artwork. Due to the nature of our products, please review our cancellation and return policy before making a purchase.

1. Order Cancellation
 • You may request a cancellation within 24 hours of placing your order by contacting us at [chroismshop@gmail.com].
 • Once your order has been processed or shipped, it cannot be canceled.

2. Returns & Exchanges
 • We do not accept returns or exchanges for international orders, as our products are one-of-a-kind and carefully packaged to prevent damage.
 • Please review product details carefully before purchasing.

3. Damaged or Defective Items

If your order arrives damaged or defective, please follow these steps:
 1. Contact us within [X] days of receiving your order at [chroismshop@gmail.com].
 2. Provide your order number and clear photos of the damage (including the packaging).
 3. After reviewing your case, we may offer a replacement or a partial refund at our discretion.

Please note: We are not responsible for damage caused by customs inspections or mishandling by local postal services.

4. Refund Policy

Refunds are only issued in the following cases:
 • Your order is canceled within 24 hours (before processing).
 • Your item arrives significantly damaged and a replacement is not possible.
 • Your order is lost in transit, and we confirm with the shipping provider that it cannot be delivered.

Refunds will be processed within [X] business days via the original payment method.

If you have any questions, please contact us at [chroismshop@gmail.com].